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Updated: June 24, 2020

Welcome to House Manual

The House Manual websites and the House Manual apps  (together, the “Platform”) are owned and made available by Yachting’s Best Media Inc., a British Columbia corporation (referred to as “House Manual”).  Our Platform is made available to you on the terms set out below. These terms describe what you can and cannot do with our Platform and limit our liability to you. Please read them carefully. 

Terms of Use

Privacy Policy

Cookie Policy

Terms of Use

1. Use. You can use the Platform to input, manage, and share your information. You may also browse and use the information we make available on our website for your own personal, non-commercial purposes. You are responsible for charges you incur (ie, data, network, internet) to connect to the Platform.


2. Your Account. You will need to register for an account to use the Platform and pay the applicable subscription fees. To protect your account, keep your password confidential. You are responsible for all activities that occur under your account and for all charges incurred through your account. If you learn of any unauthorized use of your account, please change your password right away and notify us at: hello@housemanualapp.com


3. Account Storage. The maximum storage space for each registered account is 5GB. You may purchase additional storage from us via our approved app store subscription program.


4. Your Content. You can use our Platform to input, manage and share information (“Your Content”). Your Content can be shared via screenshot or by the Platform sharing function, as applicable. You are responsible for Your Content and understand that any sharing of Your Content is done at your own risk. You retain ownership over Your Content and grant House Manual a limited license to use Your Content solely as necessary to provide the Platform to you in accordance with these Terms.


5. Content Rules. You must comply with the following rules at all times. Failure to do so may result in suspension or termination of your account.


  • You must own Your Content and all information you input or share through the Platform.
  • You will not input or share any information that does not belong to you, or which could cause damage or harm to anyone.
  • Your Content must not include any information that is profane, discriminatory, degrading, defamatory, threatening, harassing or otherwise unlawful or objectionable.
  • Your Content must not damage or interrupt the proper working of the Platform (for example, by containing viruses or corrupted files).
  • You must use reasonable security measures (such as encryption and a secure network/system; not an open system or public computer).
  • You must not post or transmit spam, junk mail or chain letters.

House Manual is not responsible for Your Content and has no obligation to review, edit or filter Your Content for compliance with the above rules. House Manual reserves the right to modify, reject or remove any of Your Content at any time if House Manual determines, in its sole discretion, that Your Content does not comply with these Terms.

House Manual is not liable for any damages or claims that arise out of Your Content.If a third party sues House Manual, or makes a claim against House Manual, because of Your Content, you must pay House Manual for any damages and expenses that House Manual incurs as a result of that suit or claim.


6. Removal of Your Content. You may remove Your Content at any time by deleting it, using the delete function in the Platform. Upon request, House Manual will delete your account and Your Content for you. Any of Your Content which remains in the Platform 60 days after expiration or termination of your subscription may be deleted and may no longer be recoverable.

7. Ownership. House Manual owns the Platform, including the House Manual trademark and logo. House Manual owns, or has obtained the rights to use, all materials and content posted on or made available through the Platform, such as our blog postings, videos, photos, illustrative graphics and text. You may access and use (display, print, download) these materials and content for your own personal, non-commercial use.


8. Restrictions on Use of the Platform. You must not do anything that would violate our ownership rights, harm others or impair the functioning of the Platform. This includes, but is not limited to, any of the following actions, which are strictly prohibited:

  • setting up false accounts or impersonating another individual or entity;
  • creating internet “links” to any of the Platform or “framing” or “mirroring” any content from the Platform on another server or wireless or internet-based device;
  • automating any functions of the Platform or creating “robots” to carry out multiple repeat functions;
  • harvesting or otherwise collecting or revealing information about others, including names, addresses and email addresses;
  • probing, scanning or testing the vulnerability of the Platform, or breaching the security or authentication measures for the Platform; or
  • forging headers or otherwise manipulating identifiers in order to disguise the origin of any message or transmittal you send on or through the Platform.

House Manual reserves the right to suspend your use of any or all of the Platform, or take other appropriate remedial action, to address any of the above.


9. Disclaimer. There are certain things we cannot promise about the Platform. We cannot promise that the Platform will always be available, 100% secure or free from errors or viruses. We cannot promise that information provided through the Platform will be accurate, up-to-date or complete.


The Platform is provided “as is” without warranty and is used at your sole risk. House Manual does not make any representations or warranties regarding the Platform.


10. Limited Liability. House Manual’s total liability to you is limited to the amount of fees you paid to House Manual in the prior 6 months or Cdn$100 if you did not have any payment obligation to House Manual. This limit on House Manual’s liability applies even if House Manual is negligent. This limit will not apply to override any rights you may have under applicable consumer laws.


11. Notices to You. House Manual will provide you with notices, alerts and communications regarding the Platform and these Terms electronically to the email address and/or mobile phone number associated with your account. You may update your account information at any time.


12. Governing Law. All matters relating to these Terms and your use of the Platform will be governed by the laws of the Province of British Columbia, Canada.


13. Contact Us. If you have any questions regarding the Platform or these Terms, please contact us at:


Yachting’s Best Media Inc.

hello@housemanualapp.com

Privacy Policy

This Privacy Policy describes how personal information is collected, used and stored through use of our Platform and through use of our websites, apps and web-based resources. We refer to our platform, apps, websites and web-based resources as the “Services”. We use the word “you” to refer to any individual user of our Services.


Why We Collect Personal Information

House Manual collects personal information in order to provide our Services to you, to learn about use of our Services (for improvement, accessibility and relevant content), and to provide you with information about our Services, including features and promotions. We collect only the minimum amount of personal information needed for these purposes. We do not sell or trade personal information, and we will only share your personal information with third parties in the ways that are described in this Privacy Policy.


Information House Manual Collects from You

Contact Information. We collect your name and email address when you sign-up/register for our Services and create your account profile. We use this information to activate your user account, give you access to the Services and send you notices about your user account. We may also use your contact information for marketing purposes, such as promotional emails, direct mail and sales contacts. You can opt-out of our marketing communications at any time by unsubscribing or contacting us at hello@housemanualapp.com.


Billing Information. When you subscribe to our Services, we/our Platform can be used to collect credit card information to process that payment. Credit card information is provided directly to our payment processor and is processed in a PCI-compliant manner. We do not keep your credit card information. Note that when credit card information is referred to as being “stored”, this means the payment processor has a “token”. The token replaces sensitive information and acts as a non-sensitive placeholder that can be used by the payment processor to reference your credit card information when payments need to be processed.


Log and Device Information. When you access and browse our Services, we collect information about how you are accessing our Services, such as your internet or mobile network connection, your browser or the type of mobile device you are using (if applicable). We use this log and device information to identify how our Services are being accessed and used so we can optimize them for the types of connections, browsers and devices being used. This information is not used to market or send promotions at an individual user level.


Cookies and Tracking Information. Our website uses cookies. Cookies are small data files that are downloaded to your computer or device by a website. Your web browser lets you manage cookies through its “settings” or “options” menus. You can change your browser settings to display a warning before accepting a cookie or to refuse all cookies. You can also delete cookies at any time; however, please note that certain cookies must remain in order to use certain portions of the Services. We also use web beacons, which are tiny graphic objects embedded in a web page or an email which allows us to determine if a user has viewed the web page or email.


We use cookies and web beacons:

  • To learn about use of our websites, such as user traffic patterns and the effectiveness of our navigational structure
  • To identify email open rates in order to gauge the effectiveness of certain communications or marketing campaigns
  • To allow you to login to secure areas of our Services
  • To store your login credentials for easy access to our ServicesFor more information about cookies, see our Cookie Policy.


Social Media. If you login to our Services using a third party sign-in service, such as Google, Facebook, Connect or Twitter, we will receive personal information from those services, such as your name, email address and profile photo, in order to pre-populate our online forms. We also include social media “Like” and “Share” buttons on our websites. These features may collect your IP address and the page you are visiting on our website. They may also set a cookie to enable the feature to function properly. Your interactions with these features are governed by the privacy policies of the third parties who provide them.


Legal Basis (GDPR EU/UK)

For personal information that is subject to the General Data Protection Regulation (GDPR), we rely on the following legal bases for collecting and using your personal information:

  • Your consent
  • Our legitimate interests (which are not overridden by your privacy rights), such as operating our business, understanding and improving our Services, direct marketing related to our Services, communicating with you about your use of our Services, events or related resources, improving our websites and protecting our legal rights and interests.

You may withdraw your consent at any time. Where we are using your personal information for our legitimate interests, you have the right to object to that use. See below under Your Rights for how to withdraw consent or object.


Sharing Your Information

We do not sell or distribute personal information to third parties for their own commercial or marketing purposes. We will only share personal information we collect in the following circumstances:


  • Suppliers and Service Providers. In order to operate our business and provide the Services, we may need to share a limited amount of personal information with our third party suppliers and service providers. Before sharing personal information, we ensure that the third parties receiving the personal information have provided appropriate safeguards, and that your privacy rights are protected and preserved. Some of the areas where we use third party suppliers and service providers include:

-Our data centers where all Platform data is stored

-Customer support services to help us collect feedback and manage our support services

-Communication services to send out email and SMS notices or reminders

-Payment processors

  • Corporate Transactions. We may share personal information in connection with negotiating or carrying out a financing or acquisition of our business, a merger or amalgamation with another business, or a sale of all or part of our company assets. Before sharing personal information, we will ensure that appropriate confidentiality and non-disclosure undertakings are in place.

  • Compliance with Laws. We may disclose personal information to a third party if we are required to do so by applicable law, government request, court order or regulatory body. We may also be required to disclose personal information to enforce our legal rights, to enforce security requirements, or to respond to an emergency which we believe, in good faith, requires us to disclose personal information. In such instances, if permissible, we will make every reasonable effort to give you as much notice as possible regarding the disclosure of your personal information, what information was disclosed and why.

  • Anonymized/Aggregated Data. House Manual may use computer-generated algorithms to gather anonymous and aggregated information about use of the Services in order to assist in our continued development and improvement of the Services, and for research, data analysis, benchmarking, statistics or trend analysis. We will ensure that none of the information we gather identifies, or could be used to identify, you.

Security

We protect your personal information by:

  • Using industry standard security controls such an encryption and an SSL (Secured Sockets Layers) certificate to ensure information is transmitted over a secured connection between your browser and our web server.
  • Using state of the art data centres with appropriate security and compliance certifications, such SOC 2 and EU-US Privacy Shield..
  • Requiring password protection of your user account with a password set by you. We cannot access or identify your password. The only way to recover a password is for you to initiate a reset via the email address or mobile phone number you use for the Services.

While we employ industry standard measures to protect your information, no electronic communication can ever be completely secure. You share responsibility for protection of your personal information by setting a strong password and by keeping your username and password confidential.


Storage Period

We retain personal information only for as long as necessary to achieve our stated purposes, or as required by applicable law. For example, Contact and Billing information is kept for as long as your account is active and for a reasonable period after it has been deactivated in the event you wish to re-activate the account. User account information may also be retained as necessary to comply with our legal obligations, resolve disputes or maintain our relationship with you. Credit card information is never kept or stored by us.


International Transfers

If you reside outside North America, your personal information may be transferred to and processed in Canada and the United States.


Before transferring your personal information, we ensure that appropriate safeguards are in place and that your privacy rights are protected and preserved. For individuals located in the European Union or the United Kingdom, such safeguards may include the existence of an EU adequacy decision, certification and adherence to EU-US Privacy Shield and Swiss-US Privacy Shield Frameworks, the Standard Contractual Clauses approved by the European Commission, binding corporate rules, or other legal mechanisms to safeguard the personal information being transferred.


Information about the Privacy Shield Frameworks can be found at www.privacyshield.gov


Your Rights

Individuals have certain rights with respect to their personal information. These rights are set out below.

  • Correction and Deletion. We will make reasonable efforts to ensure that the personal information we collect from you is accurate and complete. You may update, correct or delete your account information at any time by logging into your user account and modifying your personal information, including your preferences to receive messages from us. You may also update, correct or delete your personal information by contacting us as noted below.
  • Withdrawing Consent. Where we have relied on your consent to use your personal information, you have the right to withdraw that consent at any time by contacting us as noted below. In addition, all our marketing email messages contain the ability to automatically “opt-out” or unsubscribe from our mailing lists and marketing messages.
  • Access and Portability. You have the right to request a record of the personal information that we have collected about you and to ask that the information be provided in a structured, used electronic format (where applicable and technically feasible). There may be some cases where we cannot provide you with certain information about you if it would mean disclosure of personal information of another person or other confidential information, or if it would compromise our security systems. If you require access to your personal information, please Contact Us. We will respond to you within thirty (30) days of receiving your request. We may charge a fee where permitted by applicable law.
  • Restriction and Objection. In certain limited circumstances, individuals in the EU may request that we restrict our use of their personal information and, where we rely on legitimate interests as the legal basis for using your personal information, you have the right to object to such use. In these cases, we can be required to no longer use your personal information; however, this may mean that certain of our Services cannot be made available to you. If you wish to exercise your right to restrict or object, please Contact Us.
  • Complaints. You have the right to lodge a complaint with a supervisory authority (ie, the independent public authority responsible for monitoring data protection laws in your country). You may also contact the Information and Privacy Commissioner of British Columbia (for British Columbia matters) (http://www.oipc.bc.ca/) or the Privacy Commissioner of Canada (for international matters and inter-provincial matters) (http://www.priv.gc.ca/).


Contact Us

If you have any questions or concerns about our Privacy Policy and our privacy practices, please contact us at:


Yachting’s Best Media Inc.

hello@housemanualapp.com


Attention: Privacy Officer

Cookie Policy

We use cookies to learn about the use of our websites and to improve your experience. By continuing to browse or use our websites, you are giving Yachting's Best Media Inc. your consent to use cookies. If you do not consent to our use of cookies, you can disable or manage cookies through your browser settings and options. Please note that if cookies are disabled, not all features of our websites may operate as intended.


What Are Cookies?

Cookies are small data files that are downloaded to your computer or device by a website. They are commonly used by professional websites to track overall website usage, determine your browsing preferences and improve and customize your user experience.


Cookies may be session-based or persistent. Session-based cookies exist only during one session and disappear from your computer or device when you close your browser or turn off your computer or device. Persistent cookies remain on your computer or device for a certain period after you close your browser or turn off your computer or device. Most persistent cookies expire within 6 months to 2 years.


Like many websites, we use first (made by us) and third-party (made by tools we use) cookies for functional purposes, like accessing secure areas of our site, and analytical purposes, like statistical information about how people are using the site so that we can improve it. Users can control the use of cookies at the individual browser level.


Cookies in use on this site

Functional: These cookies remember your preferences and make it easier for you to navigate the site. They also allow you to use features such as Live Chat.

Analytical: These cookies allow us to collect statistical information about visitors to our site, such as which pages are the most popular, to help us constantly improve our website.


These include:

1. Testing different versions of site design and content

2. Analyzing browsing activity across sites to establish user profiles

3. Reporting site traffic to understand which pages are used most often


How to Change Your Cookies Settings

Most web browsers allow some control over cookies through the browser settings. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from websites you visit. Your browser also provides you the option to delete the cookies from your computer or device at any time. Please be aware that if cookies are disabled, not all features of the websites or services may operate as intended.


To find out more about cookies and how to set cookie preferences in your browser, visit www.aboutcookies.org